hi,

Can someone please explain me how I can solve the following problem on the app?

This week I changed my Wifibox, so I got a new password, suddendly my monitoring disappears. How can I fix this? Thanks for your help in advance.

Hi:

After the energy meter lose connection with the router, it will enter the AP mode.

What you need to do is just like the first-time configuration 

1 connect the AP named iMeter_sn

2 log 11.11.11.1

3 configure the new configuration into it.

like this https://www.iammeter.com/quickstart/wem3080-quickstart#32-set-up-in-the-browser

Is it possible to make it so that it does not go into the AP state?

Hi:

It only goes into the AP mode when it loses connection with the router.

If it does not go into AP mode, it will not be configured.

Please let me know what is your concern, why do not you want the energy meter to go into the ap mode?